Men's health is a private subject, so this page explains in plain words what we collect, why we collect it, who can see it and how you can ask us to change or remove it. Nothing here is written to confuse you.
Last updated: 21 July 2026
This policy applies to this website and to the enquiries, appointments and care handled by Elegance Men's Health Clinic in Surat, Gujarat, India. It covers visitors who only read the pages, people who send an enquiry and patients who go on to receive treatment. By using the website or contacting us, you accept the practices described below.
We ask for as little as possible, and only what is needed to reply to you or to treat you safely. Depending on how you reach us, the information may include the following.
You are free to make a first enquiry using only a first name and a contact number. Full details are needed later, when an appointment is confirmed or a procedure is planned, because medical records must be accurate and complete.
Your information is used for the reasons listed here and for nothing else.
Everything you tell us is treated as confidential medical information. Enquiries and records are seen only by the clinic care team who need them in order to look after you. We understand that men's health questions are sensitive, so discretion is built into the way the clinic runs rather than offered on request.
This website may use the measurement tools listed below. They tell us how the site is performing as a whole. They do not receive your medical history, and we never combine them with your clinical file.
You can refuse or delete cookies in your browser settings, use a private browsing window, or install a browser add on that blocks analytics and advertising scripts. Most devices also have an advertising setting that limits this kind of tracking. Turning these tools off does not stop you from reading any page or from booking an appointment.
We do not sell your information, we do not rent it, and we do not pass it to anyone for their own marketing. Outside the clinic care team, your information is shared only in these narrow situations.
Enquiries that do not lead to an appointment are kept for a short period and then removed. Medical records are kept for the minimum period required of a clinic under Indian medical practice rules, and for longer where a case may need to be reviewed. Billing records are kept for the period required by tax law. When a record is no longer needed it is deleted or destroyed securely.
Paper files are held in locked storage inside the clinic. Digital records sit on password protected systems with access limited to the staff who need them, and the website runs over an encrypted connection. No system anywhere can promise perfect security, so if a breach ever affects your information we will tell you and take prompt steps to limit the harm.
The information is yours. You can exercise any of the following rights, free of charge, and asking will never affect the care you receive.
To make any of these requests, email or call the clinic using the details shown below. We may ask you to confirm your identity first, since medical records must never be handed to the wrong person, and we aim to reply within thirty days.
Personal information collected in India is governed by the Digital Personal Data Protection Act 2023 and the rules made under it, together with the medical record and confidentiality obligations that apply to a medical practice. In general terms, that law expects us to collect your information for a stated purpose, to seek your consent where consent is required, to use the information only for that purpose, to keep it secure, to keep it no longer than needed, and to honour the requests you make about it. This policy is our attempt to meet those duties in practice. If a difference ever arises between this page and the law, the law will prevail.
Everything published on this website is general information about men's health. It is not a diagnosis, not a prescription and not a substitute for a consultation with a qualified doctor who has examined you. Please do not start, stop or change any medicine because of something you read here.
If you have urgent symptoms, for example severe pain, heavy bleeding, a sudden swelling, a painful erection that will not settle, a high fever after surgery or chest pain and breathlessness, do not send an enquiry through this website. Go to the nearest emergency department at once or call your local emergency number.
We review this page from time to time and update it when the way we work, the tools on the website or the law changes. The date shown at the top of the page tells you when it was last revised, and the version on this page is always the current one.
Any question about this policy, any request about your records, or any complaint about the handling of your information can be sent to the clinic using the email or phone number below. Please write privacy in the subject line so that it reaches the right person quickly.
Speak with Dr. Ashutosh Shah at Elegance Clinic, Surat.
