How to book, what happens on the day, whether an online appointment will do, how billing is handled and what we do with your records. The administrative half of good care.
Most of the hesitation men describe has nothing to do with the medicine. It is about who will see them in the waiting area, whether a relative might find out, how much the visit will cost and whether they have to take a day off work to be told something that could have been said in ten minutes.
These pages answer that half of it. They set out how an appointment is requested and confirmed, what actually happens during a first visit, when an online consultation is a sensible substitute and when it is not, and how estimates and billing are handled before any procedure is agreed.
The privacy policy and the terms of use sit here as well. They are written in ordinary language rather than legal shorthand, because a policy nobody reads protects nobody.
A little preparation makes the first appointment considerably more useful, and none of it is complicated.
Most men describe the visit as calmer than they expected. The routine is deliberately unhurried.
These are the areas where clinics are most often vague, so they are set out explicitly here.
Everything in this section, in the order most men need it.
The administrative questions men ask before booking anything.
Ask a QuestionMost requests are confirmed the same working day, and appointments are usually available within a few days. If your concern is urgent, telephone rather than waiting for a reply to a form, and the care team will find the earliest slot.
No. You can book directly. If you already have reports or a letter from someone else, bring them, because they save repeating tests. Nothing is refused for want of paperwork.
Yes. There are two consulting locations in the city and you may choose either, or ask for whichever has the earlier slot. Procedures are scheduled at the site suited to them, and that is explained when the date is fixed.
No. Reception uses first names only, records are kept confidentially, and nothing is shared with relatives or employers without your written consent. You can also ask that we send messages rather than telephone you.
A consultation fee applies and it is told to you before you arrive rather than after. It covers the discussion, the examination and a written plan. Tests, medicines and procedures are quoted separately and in writing.
Yes. Telephone or send a message as early as you reasonably can, so the slot can be offered to someone else. Rebooking is straightforward and there is no penalty for changing a consultation time.
Speak with Dr. Ashutosh Shah at Elegance Clinic, Surat.
